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customer loyalty

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Business

How is Customer Loyalty Changing?

Customer behaviour is rapidly changing, from the way consumers shop to how they interact with brands. The same goes for the customer loyalty landscape, as changing demands call for changing solutions. For this reason, businesses shouldn’t just rely on outdated…
Anna
August 16, 2020
Two hands shaking with white brick wall in background
Business

Turning Great Customer Service Into Extra Income

Your customers are the lifeline of your business; they grow and sustain your company when they’re treated as a priority. Whether you’re a startup or a large corporation, any successful business owner knows that success starts when you put your…
Anna
August 2, 2020
A content marketer typing on a laptop in a café
Business

Content Strategies for New vs Existing Customers

Content marketing could be a boon for your business if managed correctly. Informative, engaging, and relevant content helps attract new customers, keep loyal ones, and drive profitable customer actions. The most common mistake marketers make in content marketing is creating…
Anna
July 27, 2020
Customer redeems rewards points at local café
Business

Does Your Customer Rewards Program Make the Cut?

Competition for loyal customers can be fierce, particularly as we enter a period of recovery on the heels of the COVID-19 crisis. With loyal customers such a precious commodity in the business world, many businesses are finding new, innovative, and…
Anna
June 25, 2020
A home office setup for remote work during Covid-19 pandemic
Business

Tips for Phasing Out of Working from Home

Many businesses have been disrupted by travel restrictions and limited face-to-face interactions over the past three months. The Covid-19 pandemic has forced many businesses to implement work-from-home setups to maintain business continuity. However, a return to regular work is imminent…
Anna
June 5, 2020