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small business new zealand

“Thank You” screen on laptop, confirming online customer order
Business

What Makes Good E-Commerce Customer Service

In such a competitive economy, online businesses must take advantage of available technology, boosting customer service efforts to get ahead of the competition and increase customer satisfaction. There's no doubt that the world of e-commerce has changed the way business…
Anna
August 27, 2020
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Business

Why Growth Can Be Difficult For Many Businesses

As your business grows, so do the challenges you face. A growing customer base and higher sales present opportunities, as well as problems. Recognising these obstacles which come with growth will allow your business to face them head-on, and develop…
Anna
August 26, 2020
Lone businessman carrying briefcase
Business tips

The Introvert’s Guide to Business Networking

Business networking can often be an uncomfortable task. Reaching out to professionals outside your immediate circle can be overwhelming or anxiety-inducing, yet networking remains crucial to your business success. So, how can introverts up their networking game? We discuss how…
Anna
August 18, 2020
Neon light of shaking hands
Business

How is Customer Loyalty Changing?

Customer behaviour is rapidly changing, from the way consumers shop to how they interact with brands. The same goes for the customer loyalty landscape, as changing demands call for changing solutions. For this reason, businesses shouldn’t just rely on outdated…
Anna
August 16, 2020
Business owner reaches for wallet in breast pocket
Business

Tips to keep the cash coming in

There’s never been a more important time to focus on bringing cash into your business. If you’ve managed to keep your business afloat during these turbulent times, well done! Whether you’re thriving or just surviving, retaining decent cash flow is…
Anna
May 18, 2020
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