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business growth

Indoor shot of two young women friends smiles as they receive their hot drinks from the cafe counter. Happy young female friends buying coffee.
Business

Ways to improve customer service and retention

In today’s competitive business landscape, customer service is fundamental in building strong relationships with patrons and driving business growth.  Providing exceptional service not only enhances customer satisfaction but also leads to increased loyalty and retention. Listen and understand customer needs…
Portrait of Steve Jobs on an iPad
Business

Business Leader Spotlight: Steve Jobs

Richard Branson once tweeted, “Steve Jobs’ leadership style was autocratic; he had a meticulous eye for detail and surrounded himself with like-minded people to follow his lead. His creative awareness and his meticulous eye for detail were clearly a driving…
Bartercard New Zealand
December 20, 2021
Businessman tracking business growth into 2022
Business

Scaling Vs Growing Your Business

Scaling and growth are fundamentally distinct, and people frequently treat them as synonyms for expansion and prosperity. Scaling and growth are often mistakenly used interchangeably, although both lead to profit increases. So, what do these terms mean and how should…
Bartercard New Zealand
October 29, 2021