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small business owner

Photo of a male customer service agent with headset working in call centre.
Business

How to Handle Difficult Customers

Every business inevitably encounters dissatisfied, angry, or difficult customers. These challenging situations can significantly impact staff morale, customer loyalty, and a company's reputation. If you've seen videos on social media about customers actively disrupting a business out of frustration over…
Bartercard New Zealand
September 3, 2023
Man in suit showing two partners a paper
Business

Effective Delegation in the Workplace

Delegation of tasks among employees not only helps in achieving efficient workflow processes but also fosters workplace relations and empowers team members to take ownership of their responsibilities. The following explores various strategies for task delegation in the workplace —…
Bartercard New Zealand
August 23, 2023
Happy business team with raised hands celebrating their success in the office
Business

Building a High-Performance Team

Building a high-performance team is vital for the success and growth of any business.  Hiring and retaining talented individuals who are motivated and aligned with your company's goals can elevate your organisation to new heights. Why Build a High-Performance Team…
Bartercard New Zealand
August 15, 2023
Female business owner holding tablet computer in clothes shop
Finance

Funding Capital Growth

Capital growth is an essential component of business expansion and success.  However, to achieve it, businesses require a significant amount of funding.  There are various options for funding capital growth, each with advantages and disadvantages.  We’re going to consider the…
Business woman holding a tablet with an image of cogs working together
Business

Ways to Enhance Work Efficiency

In today's fast-paced world, it is essential to work efficiently to stay competitive and succeed. Efficiency is the ability to do things quickly and effectively without wasting time, money, or resources. Whether you're a business owner, an employee, or a…