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Indoor shot of two young women friends smiles as they receive their hot drinks from the cafe counter. Happy young female friends buying coffee.
Business

Ways to improve customer service and retention

In today’s competitive business landscape, customer service is fundamental in building strong relationships with patrons and driving business growth.  Providing exceptional service not only enhances customer satisfaction but also leads to increased loyalty and retention. Listen and understand customer needs…
Anna
July 23, 2023
Café workers holds Eftpos machine for paying customer
Business

How to Get New Customers While Retaining Loyal Ones

Growing your customer base is vital to the success of your business. So too is maintaining the relationships you already have with your existing customers. Each customer segment requires different marketing strategies as they each react differently based on their…
Anna
November 30, 2020
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