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small business new zealand

Businessman, city skyline, growth
Business

Developing business strategies that work

You can’t afford to stand still in your business. Continual growth is key if you’re to get ahead and stay ahead. There are many ways to build your business, and many strategies that will help along the way. Whichever business…
Anna
November 15, 2021
Barista hears complaint from coffee shop customer
Business

How to Deal with Unhappy Customers

Many of us have had to deal with unhappy customers as part of our business dealings, and it’s never easy. However, if we know what to say at the right time, the situation can usually be saved. In fact, we…
Anna
September 6, 2021
Customer opening package
Business

What is the Role of Customer Service in Customer Retention?

Great customer service is the cornerstone of any effective customer retention strategy. It has the power to increase customer value and overall revenue, as returning customers offer more value than new customers. This suggests your customer service tactics and customer…
Anna
June 29, 2021
Excited by good news motivated colleagues celebrating corporate success together
Business

Celebrating success in your business

Once you find good staff, you want to keep them. Making your workplace attractive and fun, recognising your employee’s achievements and milestones, while increasing their engagement and sense of camaraderie are all ways to keep your team members feeling happy…
Anna
June 9, 2021
Business

The benefits of offering a customer loyalty program

Customer loyalty is what every business strives for. To have loyal customers who support you, promote your brand, and keep returning with their friends and family is the ideal scenario for any business, no matter what product or service you…
Anna
April 8, 2021
A calculator and statement with a pen which is being used to check off bank entries
Business

Top planning tips for the new financial year

There’s no better time to get your finances in order and strategies in place to increase your business profits as we start a new financial year. Bartercard can help make the road to tax time a little less bumpy with…
Anna
April 6, 2021
Business

Bartering in business

Bartering has been a part of business since business began. It’s likely you’ve done the odd barter deal as most business owners love to exchange their products or services with other business owners. They know it’s a great way to…
Anna
March 2, 2021